Got questions? We have answers!
Get quick answers to your questions about our lamps.
Can you adjust the brightness?
Yes! The lamp can have several different brightness levels.
How do you send it?
We mainly use UPS, DHL and Fedex for our deliveries, and we have free shipping. You can expect to receive your parcel within 5/7 days. When we dispatch your order, you will receive a confirmation email with a tracking number. Do not worry if the system says that the tracking number does not work, as it usually takes up to 24 hours for their system to register a new delivery.If you have not received your order within 20 days, please contact us, so we can act on it as soon as possible.
Please note that delivery time is longer for larger products. Please allow 14/25 days. The reason is that the package of the product is super large and heavy. For this, we use a special insured shipping line so that the lamp will arrive without damage!
Can I return my product?
Yes, we offer a 30-day satisfaction guarantee! If you want to return the lamp against your expectations, send us an email.
How do I get in touch?
We can be reached 24/7 at our email.
info@arturelights.com
Do you also have a shop?
Our products are only available online.
